Account Executive for Membership.io

Who we are

Our platform

What We Need

What You’ll Do

• Identify, qualify, and secure new business opportunities in targeted markets.
• Implement strategies to effectively reach potential clients and close sales.

• Lead discovery conversations with prospects to identify their needs and align solutions.
• Oversee the entire sales process from prospecting to closing deals, including conducting presentations, leading negotiations, and managing contract signings.

• Build strong relationships with prospective customers that can be successfully transitioned and maintained by the Customer Success Team.
• Develop and maintain long-lasting relationships by understanding customer content management needs and demonstrating how Membership.io adds value.

• Work closely with Product, Marketing, and Support teams to ensure seamless onboarding.
• Provide market insights and feedback to shape product development and marketing strategies.

• Consistently meet and exceed quarterly and annual sales goals.
• Drive new business growth and maximize revenue potential, with an uncapped commission structure and quarterly incentives.

Performance Metrics and Outcomes

• Consistently meet or exceed quarterly and annual sales targets.
• Generate a specified amount of revenue from new business opportunities.

• Identify and qualify a high volume of leads within targeted markets.
• Maintain a strong conversion rate from lead to customer.

• Shorten the average sales cycle duration while maintaining high-quality interactions.
• Successfully manage the entire sales process from prospecting to contract signing.

• Efficiently utilize HubSpot and other sales tools to manage and track sales activities.
• Maintain accurate and up-to-date records of all sales activities and customer interactions within the CRM.
• Airtable experience is a plus for managing additional workflows and data organization.

Functional Skills

• Sales and Business Development: Prospecting, lead generation, sales strategy, and closing deals.
• Communication and Relationship Management: Active listening, customer relationship management, and presentation skills.
• Technical Knowledge: Product expertise and industry knowledge.
• Analytical and Problem-Solving: Data analysis and effective problem-solving.
• Organizational Skills: Proficiency with CRM tools and strong time management.
• Collaboration and Adaptability: Team collaboration and adaptability.

Key Leadership and Execution Behaviours

• Collaboration: Actively collaborate with Product, Marketing, and Support teams to ensure seamless customer experiences and contribute insights in cross-functional meetings.
• Market and Product Knowledge: Stay informed on industry trends and demonstrate expertise in Membership.io’s products during customer interactions.
• Presentation and Negotiation: Deliver persuasive presentations and negotiate favorable terms for both the customer and the company.
• Customer Relationship Management: Build long-lasting customer relationships and establish a feedback loop with the Customer Success team to improve new business targeting and transitions.
• Continuous Improvement: Seek feedback and adopt new sales techniques to enhance both personal and team performance.

Qualifications

• 2-5 years of proven experience in sales, business development, preferably within tech, SaaS, or content management sectors.
• Proven success as a full-cycle Account Executive, managing the sales process from prospecting to closing deals.
• Entrepreneurial experience or working closely with entrepreneurs, with an understanding of the unique challenges they face.
• Strong knowledge of content management systems, digital marketing, and customer engagement platforms.
• Excellent communication and presentation skills, able to clearly articulate complex solutions.
• Consistent track record of meeting or exceeding sales targets in a solution-selling environment.
• Highly motivated and proactive, thriving in fast-paced, dynamic environments.
• Strong problem-solving and strategic thinking skills focused on customer needs and business growth.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.

Benefits

• Competitive Compensation: Base salary with uncapped commission and performance-based incentives.
• Flexible Vacation: Start with 3 weeks of vacation in your first year, and enjoy unlimited vacation starting your second year.
• Personal Days: Unlimited personal days for planned time off (booked in advance).
• Flex Days: 10 flex days for last-minute personal or sick days, giving you added flexibility when unexpected events arise.
• Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months).
• Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning.
• Company Phone Plan: Optional company phone plan available after 3 months.
• Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year.
• Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).

Conditions of Employment

• Softcheck searches thousands of international data sources to identify potentially illegal behaviour, criminal activity, fraud incidents, regulatory violations, and negative media information. This service also includes searches of country sanction lists, exposed persons lists, sex offender registries, terrorist registries, and most wanted lists from around the globe.

Accommodations

Use of Artificial Intelligence (AI) in recruiting